Privacy Policy

1. Information We Collect

At House Style Craft, we are committed to protecting your privacy. We collect various types of information to provide and improve our home renovation services:

Personal Information

• Full name and contact details (email, phone number, address)
• Property address and project specifications
• Billing and payment information
• Identification documents for contract verification

Technical Information

• IP address and browser type
• Pages visited and time spent on our website
• Referring website addresses
• Device information and operating system

Project Information

• Project preferences and design choices
• Photographs and measurements of your property
• Communication records and project correspondence
• Permit and inspection documentation

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide renovation services, process bookings, and manage projects
• Communication: To respond to inquiries, send updates, and provide customer support
• Billing: To process payments, issue invoices, and maintain financial records
• Improvement: To analyze usage patterns and improve our services and website
• Marketing: To send newsletters and promotional materials (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights
• Safety: To ensure safe working conditions and maintain insurance records

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: Trusted partners who assist in delivering our services (e.g., material suppliers, subcontractors)
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Insurance: With insurance providers for coverage and claims processing
• Permits: With local authorities for building permits and inspections

All third parties who receive your information are bound by confidentiality obligations.

4. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure servers with firewalls and intrusion detection
• Restricted access to personal data on a need-to-know basis
• Regular security audits and updates
• Employee training on data protection protocols
• Secure document disposal procedures

Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to protect your information using commercially acceptable means.

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to display relevant advertisements (with consent)

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format
• Objection: Object to certain processing of your data
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us using the information provided in the Contact section below.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately, and we will take steps to delete such information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy:

• Active Projects: Throughout the project duration and warranty period
• Financial Records: 7 years as required by tax regulations
• Project Documentation: 10 years for warranty and liability purposes
• Marketing Data: Until you unsubscribe or request deletion
• Website Analytics: 26 months from collection

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy regularly.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: